Working hours during Ramadan

On the occasion of the Holy Month of Ramadan, Gulf Bank wishes you and your family its warmest greetings.

Gulf Bank’s Ramadan working hours will be as per the below:

Branch Network:

  1. All branches: 10:00 AM – 1:30 PM
  2. Airport branch:
  • 11:30 AM – 3:30 PM
  • 8:30 PM – 11:30 PM
  • 1:00 AM – 5:00 AM

Interactive Teller Machines (ITM):

  • 9:30 AM - 5:30 PM
  • 7:30 PM – 11:45 PM
  • 11:45 PM – 12:30 AM (non-financial transactions only)

Gulf Bank is at your service around the clock and is available on 1805805.

Ramadan Mubarak.

Who is it for?

  • All Gulf Bank Credit Cardholders who purchase Air Tickets with an amount of KD 75 & above.

  • All Gulf Points redemptions for Flight or Flight + Hotel (Hotel Redemptions are not included ).


  • Travel insurance coverage from USD 50,000 up to USD 1 million (based on your card type)

  • Use this travel Insurance while applying for Schengen Visa.

  • By booking your airline ticket using any of Gulf Bank Credit Cards, you will be automatically enrolled for Free Travel Insurance.

  • The insurance will cover multiple vacations, up to 90 days per vacation.

  • The insurance will cover pandemics declared by the World Health Organization (Coronavirus disease (COVID-19) included)

  • The insurer age is between 3 months to 79 years; children up to the age 18 years.

  • 24 hour coverage while on vacation outside of Kuwait.

  • You will save the cost of travel insurance for you as well as for your family members.

  • You will be compensated if there is any delay, cancellation or interruption of your travel as well as for loss of passport and travel documents. At the same time you will also be covered should you need emergency medical treatment, medical evacuation, repatriation, bail bond etc. and other situations during such travel period.


  • Coverage starts when you leave Kuwait and ends when you return to Kuwait, with a maximum duration of coverage per trip of 90 days only for the destination booked using Gulf bank Credit Cards.


  • The offer is valid until 30 April 2023.

  • Visa Internet Cards are not included in the offer.

  • War and Terrorism exclusion.

  • Private aircraft owned by the Policyholder is not covered.

For more details about the Travel Insurance coverage:

Visa Infinite
Full coverage of up to USD 1 Million

Mastercard World Elite
Full coverage of up to USD 500,000

Mastercard World
Full coverage of up to USD 500,000

Visa Signature
Full coverage of up to USD 500,000

For all other Credit Cards
Full coverage of up to USD 50,000

By booking your airline ticket using any of Gulf Bank Credit Cards, you will be automatically enrolled for Free Travel Insurance. However, if you would like to issue the Insurance Certificate, the available channels are

  • All Gulf Bank branches

  • Or follow the steps below

    • Fill the request form for the Travel Insurance Certificate Click here to print the Form
    • Attach the required documents ( proof of airline ticket purchase, passport copy, Civil ID copy).
    • Send copy of all the documents to the following e-mail
    • Customer Service Team will send you the certificate within 3 working days.

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