If transactions are made on credit and debit cards outside Kuwait, a fee of 3.5% will be charged (including Mastercard & Visa fees between 1.2% to 1.5%).
A credit card dispute is when you doubt a certain transaction that you may believe is inaccurate. Examples may include:
• Charges that list the wrong transaction date or amount
• Duplicate charges
• To dispute a credit card transaction, please call 1805805. We will investigate the transaction and contact you right away. When you dispute a credit card transaction, no fees or interest will be incurred on the item. If a transaction has been posted to your account in error, we'll correct your account accordingly. If the transaction has not been posted in error, we will inform you of that, and any interest or fees occurring during the period will be charged to your account.
If your card is lost or stolen, you should immediately report this to Gulf Bank - Call 1 805805 or +965 2 2444383 if you are outside Kuwait. You won't be liable for any unauthorized purchases or withdrawals from your account when you notify Gulf Bank promptly.
Please call Gulf Bank on 1805805 immediately. If you are outside Kuwait, please call us on +965 22444383
It will get posted immediately. The payment from your Gulf Bank account to settle your credit card payments through Gulf Bank's Online Banking Service or through Gulf Bank's Telebanking is posted instantly at anytime, including weekends and non-business working hours.
If the transactions are made across border (outside Kuwait), you will be charged 3.5%, (which is inclusive of MasterCard & Visa fees of 1.2% to 1.5%).
You have several options to make a payment on your credit card bills through:
- Online Banking. If you have a Gulf Bank Salary, Current or Savings account, you can login to Online Banking to make a single payment. Online Banking also allows you to set up standing orders.
- Telebanking 1 805805: You can settle your bills through direct payment from your account by calling Telebanking on 1 805805and our Customer Service Representatives will be delighted to assist you on any of your requirements.
- Visit any Gulf Bank Branch.
You can view your latest credit card statement online. You will also receive a printed statement by post every month.
For fast and quick information, you can view your account balance online absolutely free of charge. You can also go online to:
- Get a summary of your current account status, including balance, available credit and information on when your next payment is due.
- Request, view and download detailed transaction information for previous months.
- Make a payment online.
It is so simple and easy -- just fill in an application form and bring in your salary certificate. You will receive your Gulf Bank credit card within 3 business working days.
No. Gulf Bank's Online Banking service assures you the maximum security by utilizing VeriSign to protect all of the online interactions in an absolutely secure banking environment.
It is safe and secure.
Yes. You can perform the following tasks absolutely free of charge:
- Get a summary of your current account status, including balance, available credit, and information on when your next payment is due.
- Request, view and download detailed transaction information for previous months.
- Make a payment online.
Yes. Your credit card information is absolutely safe and secure online.