Complaints Mechanism

Customer Protection Manual

Customer's Rights and Obligations

Update Your Details

  • In line with the requirements of the Central Bank of Kuwait in the same regard, banks are required to maintain a form "know your customer" for all of its clients, individuals and corporate, specifying the required disclosures from the customer, through which the customer is identified, the expected use of the account, updating that data periodically, and maintaining With that data in the customer's file to be provided on request.

    Dear Customer, your cooperation with us to update your data, and provide complete and accurate disclosures, contributes to the application of the requirements of regulatory authorities, and ensures the continuity of providing banking services and serving you better.

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