Customers are now able to send payment links in 3 easy steps, without the need to log into the app

• Bader AlAli: The app’s new services have been positively received across various customer segments

Gulf Bank's all-new smartphone application continues to amaze customers and reveal exclusive services and benefits, some of which are the first of their kind and the fastest in Kuwait. One of these services is the “Pay Link” personal payment link service which enables customers to send payment links in three easy steps without the need to log into the app.

App users can now send payment links with the click of a button from the external interface of the app, simplifying the process of sending and receiving payments.

New customers can activate and use the “Pay Link” personal payment feature through the following steps:

• Open the Gulf Bank app and log in
• Click on “Personal Payment”
• Click on the account to use for the personal payment link
• Choose the main receiving account for the personal payment feature from the list and press “Save”
• The personal payment feature will be activated

The "Pay Link" service is designed to help individual customers or entrepreneurs who own small to medium sized enterprises who may not have other means of collecting their dues instantly and with ease. By creating a payment link and sharing it with the other party, customers and business owners can send and receive payments securely and swiftly.

On this occasion, the Deputy General Manager of Retail Operations and Digital Banking at Gulf Bank, Bader AlAli, noted that the new application, in all its unique services, modernization, and service enhancement, has been well-received by various customer segments, all of whom Gulf Bank has considered partners in its development and enhancement of its projects and services. Through ongoing surveys and by continuously listening to its customers’ requirements, Gulf Bank aims to facilitate customers’ lives and respond quickly to their banking needs.

The new application represents a revolutionary leap in customer experience, enhancing the Bank’s service across a variety of banking transactions. The new app effectively simplifies the banking experience at Gulf Bank, and is available to everyone, everywhere, and at any time through a simple, fast, and secure interface.

Gulf Bank's vision is to be the leading Kuwaiti Bank of the Future. The Bank is constantly engaging and empowering its employees as part of an inclusive and diversified workplace in recognition of every employee’s role in delivering customer excellence and serving the community at large. With its extensive network of branches and innovative digital services, Gulf Bank is able to give its customers the choice of how and where to conduct their banking transactions, all while ensuring a simple and seamless banking experience.

Gulf Bank is committed to maintaining a robust sustainability program at the community, economic, and environmental levels through sustainability initiatives that are strategically selected to benefit both the country and the Bank. Gulf Bank supports Kuwait Vision 2035 “New Kuwait” and works with various parties to achieve it.