The new partnership marks a new era of collaboration to provide the best and most innovative products in the market

 

 

• Mohammed Al-Qattan: Customer experience is Gulf Bank’s top priority, and we are constantly striving to provide customers with innovative products and services.
• Mohammad Taqi: Our partnership with Mastercard has resulted in a variety of successful products, the latest of which is Gulf Bank's MOUJ prepaid card.

 

In a continuation of many years of collaboration to provide the best and most innovative products to customers, Gulf Bank has signed a long-term strategic partnership agreement with Mastercard. The new partnership is a testament to Gulf Bank’s ongoing efforts to keep pace with the latest banking requirements, and to consolidate its position as the Kuwaiti Bank of the Future.

 

As part of their latest agreement, Mastercard will connect Gulf Bank to solutions and products that suit their customers’ evolving needs and requirements, in addition to providing consultancy, training and other services to the bank.

 

The agreement was signed in Dubai in the presence of Gulf Bank’s General Manager of Consumer Banking, Mohammed Al-Qattan, and Gulf Bank’s Assistant Manager of Consumer Banking, Mohammad Taqi, as well as Mastercard’s management team, including Dimitrios Dosis, President, EEMEA and Khalid Elgibali, Division President, MENA.

 

Customer Experience

 

In light of the occasion, Al-Qattan commented: “The signing of the partnership agreement will start a new era of fruitful cooperation with Mastercard, a technology leader in the field of payment solutions whose services and expertise are widespread around the world, especially in the Kuwaiti market.”

 

Al-Qattan added: “Customer experience is Gulf Bank’s top priority, and we are constantly striving to provide customers with products that are at the forefront of innovation in the world of banking. This is based on our five-year strategy that aims not only to meet, but exceed, the requirements of our customers. Our customers are at the top of our priority list, and our goal is to continually provide them with a distinctive banking experience. This is why we are also constantly working on research and development to enhance our service offering, and provide customers of all ages and backgrounds with the best suite of services to address their needs.”

 

Successful Products

 

On his part, Taqi commented, “The continuous cooperation between Gulf Bank and Mastercard in the past resulted in the introduction of distinguished quality initiatives. The success of these products and services, as well as their popularity among Gulf Bank's customers, encouraged us to sign a long-term strategic partnership with Mastercard."

 

Taqi pointed out that Gulf Bank’s MOUJ prepaid card, which was launched last year, is the latest product of Gulf Bank’s successful partnership with Mastercard. The MOUJ prepaid card is the first Mastercard prepaid card in the Middle East to offer cashback to its users, creating a new standard for prepaid cards in Kuwait and the region. Notably, the card was given the “Most Rewarding Prepaid Card in the Middle East and Africa” award from Mastercard in February.

 

Mastercard

 

Speaking at the signing ceremony, Khalid Elgibali, Division President, Middle East and North Africa, Mastercard, shared: “We are delighted to deepen our longstanding partnership with Gulf Bank as we join hands to bring the latest and most innovative payment solutions to the people of Kuwait. Through Mastercard’s technologies and expertise, we will offer the convenience, security and speed that people and businesses demand in an accelerating digital economy and support Gulf Bank’s aspirations to be the Kuwaiti Bank of the Future.”

 

“We will continue to partner with industry leaders like Gulf Bank in our efforts to support Kuwait's 2035 vision and accelerate its digital transformation journey. Together, we are building an inclusive, digital and connected world, with Kuwait playing a pivotal role as a regional and global financial and trade hub,” added Erdem Çakar, Country Manager, Kuwait and Qatar, Mastercard.

 

Gulf Bank's vision is to be the leading Kuwaiti Bank of the Future. The Bank is constantly engaging and empowering its employees as part of an inclusive and diversified workplace in recognition of every employee’s role in delivering customer excellence and serving the community at large. With its extensive network of branches and innovative digital services, Gulf Bank is able to give its customers the choice of how and where to conduct their banking transactions, all while ensuring a simple and seamless banking experience.

 

Gulf Bank is committed to maintaining a robust sustainability program at the community, economic, and environmental levels through sustainability initiatives that are strategically selected to benefit both the country and the Bank. Gulf Bank supports Kuwait Vision 2035 “New Kuwait” and works with various relevant parties to achieve it.