Gulf Bank’s SMEs can now take advantage of exclusive Peacock Concierge services to simplify day-to-day operations & streamline success

 

Kuwait, 21 December 2021: In its latest move to streamline business and improve day-to-day operations for its SME clientbase, Gulf Bank’s Business Banking segment has announced that all SMEs will now have access to exclusive concierge services with Peacock Concierge. The announcement is part of Gulf Bank’s latest string of initiatives designed to streamline day-to-day operations and enhance the customer experience for local small and medium-sized businesses, and support them in completing their government paperwork easily.

 

Peacock Concierge offers premium lifestyle management and concierge services. Through Gulf Bank’s latest collaboration with Peacock Concierge, SMEs now have access to valuable services designed to streamline day-to-day operations including: general information searches for the best local offers, restaurant reservations, occasion reminders, taxi booking, booking ministry appointments, car registration, car servicing, payment of traffic fines, and roadside assistance. Other services also include flower orders, ticket booking and ticket delivery and event venue booking. Peacock Concierge also offers visa assistance, airport pickup and dropoff, a courier service, a limo service, meet & assist, and hospitality management.

 

Gulf Bank greatly values its partnerships with its SME clients, which is why it has taken the time to understand the ins and outs of the SME experience. While there is no one-size-fits-all solution for SMEs, most small businesses do share something crucial in common: the need for support in daily operations. That is why the bank is proud to offer its clients a service designed to make all aspects of running a business that much easier so that they can have even more time to focus on what really matters. The Bank’s latest collaboration with Peacock Concierge is designed to help the small businesses find the resources they need and navigate tasks that require time that the clients could be devoting elsewhere. With simplified and more streamlined operations on a day-to-day basis, the Bank can’t wait to see what successes lay in store for the SMEs.

 

As part of its 2025 strategy, Gulf Bank has been steadily expanding its portfolio of products and transaction banking services, in addition to providing an unparalleled customer experience for corporate clients, and support for the SME sector.

 

Gulf Bank's vision is to be the leading Kuwaiti Bank of the Future. The Bank is constantly engaging and empowering its employees as part of an inclusive and diversified workplace in recognition of every employee’s role in delivering customer excellence and serving the community at large. With its extensive network of branches and innovative digital services, Gulf Bank is able to give its customers the choice of how and where to conduct their banking transactions, all while ensuring a simple and seamless banking experience. Gulf Bank is committed to maintaining a robust sustainability program at the community, economic, and environmental levels through sustainability initiatives that are strategically selected to benefit both the country and the Bank. Gulf Bank supports Kuwait Vision 2035 “New Kuwait” and works with the different relevant parties to achieve it.

 

For more information on Gulf Bank’s various initiatives for SMEs, customers can visit the SME dedicated website: https://www.e-gulfbank.com/en/sme, or direct their queries via WhatsApp on 1805805 for round-the-clock assistance from Gulf Bank representatives, or call the Customer Contact Center on the same number.