Kuwait- 29 July 2018: Gulf Bank launches its Branch Manager Program at the PACE centre in Gulf University for Science and Technology (GUST).The tailored program aims to enhance Gulf Bank’s retail banking branch managers’ holistic banking skills by expanding their knowledge of the wider banking landscape to better serve the Banks’ customers. It will further infuse innovative thinking by exposing branch managers to the latest international retail banking best practices.

The program is set to empower branch managers to navigate the ever-complex banking environment by enhancing their coaching skills, and abilities to help motivate and develop their team’s capabilities. Another feature of the program is to train Branch Managers to identify business growth opportunities, and ensure that across the entire Banks’ network the customer experience delivered to clients is unified at all customer contact points.

Salma Al-Hajjaj, General Manager Human Resources, states, “The core of our Learning and Development strategy is to empower our staff to acquire the most up-to-date knowledge, along with the skills needed to deliver on our commitment to our esteemed clients. Training our people on the latest retail banking knowledge and best-practices is of the utmost importance to us at Gulf Bank.”

For further details about Gulf Bank initiatives, please visit the Bank’s website at www.e-gulfbank.com or its social media accounts.