Kuwait – 31 May 2015: Gulf Bank has announced that it has won the prestigious ‘Best Customer Service in Kuwait’ award from Banker Middle East Industry Awards 2015.

Commenting on winning the award, Mr. Vikram Issar, General Manager, Consumer Banking at Gulf Bank said: “It’s a great accomplishment and honor for Gulf Bank to receive this prestigious award and the recognition it represents. Winning this award is yet another testament of our hard work and dedication in presenting our customers with the best service possible, as well as providing them with exceptional products which are tailored to the specific needs of the market.

“We are also honored to have received the ‘Best Customer Service’ award from Banker Middle East Kuwait Product Awards 2014, which we received earlier this year reflecting our excellence in customer service in 2014, as it further solidifies our position as a market leader in customer service. We will continue to maintain and enhance our processes related to customer service in order to ensure we continue servicing our customers as best as we can.”

The Banker Middle East Awards are held each year to recognize businesses in the region that have excelled in providing exceptional levels of customer service and innovation across a range of sectors, from basic banking products to high-end investment services.

Gulf Bank continually seeks to be innovative, to raise standards, and set the benchmark for banking excellence in the region. The bank is frequently honored with prestigious awards and accolades’, most recently the bank won “Best Retail Bank in Kuwait” by The Asian Banker, “Best Retail Bank in Kuwait” and “Best Retail Customer Service Bank in Kuwait” awards from International Finance Magazine (IFM), “Best Commercial Bank” and “Best Innovation in Retail Banking” awards from International Banker, “Best Customer Experience Overall Branch” from Ethos Integrated Solutions, “Best Car Loan” and “Best Customer Service (Retail)” from Banker Middle East.