Upgrading Banking Systems

Dear customers,

To provide a better banking experience, we will be upgrading our banking systems, resulting in a temporary interruption of mobile and online banking services from 10 May at 12:00am until 12 May 4:00am, and all our branches will be closed on Sunday 12 May.

Thank you for your cooperation and understanding.

Looking for anything in particular?

Once all required documents are processed, and your site, outlet, or store is ready, it will take 3 working days to install the terminal(s).

When applying for a POS terminal, you need to provide/ submit the following documents:

  • For Companies
    • Copy of the article of association with all modifications (if any)
    • Copy of the commercial license (Ministry of Commerce)
    • Copy of the commercial registration (Chamber of Commerce)
    • Copy of the authorized signatory letter
    • Copy of the owner(s) original Civil ID
    • Copy of the original authorized signatory’s Civil ID (if different from the owner)
    • Any proxies related to the company
    • Commercial registration extract document dated within the past 2 weeks (Ministry of Commerce)
  • For Establishments
    • Copy of the commercial license (Ministry of Commerce)
    • Copy of the commercial registration (Chamber of Commerce)
    • Copy of the authorized signatory letter
    • Copy of the owner(s) original Civil ID
    • Copy of the original authorized signatory’s Civil ID (if different from the owner)
    • Any proxies related to the company
  • The above documents are prerequisites to be able to assess and process your application and install the POS terminal.

  • Desktop GPRS Terminal
  • Portable GPRS Terminal
  • IP Terminal - which is an internet-based terminal and must be supported by one of the local internet service providers
  • A Wi-Fi Terminal with a router - which is a terminal that connects to the router via Wi-Fi to establish the required communication
  • Integrated POS (IPOS) Terminal

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